📌 Community Guidelines & Rules
Welcome to the Mate Leads Community, a space built for South African service professionals to learn from each other, share experience and grow their businesses. These guidelines explain what we expect from every member so the community stays useful, respectful and safe. By posting, commenting or messaging in the community, you agree to follow them. 1. Be respectful and professional Treat every member the way you would treat a valued client. Disagreement is welcome; disrespect is not. Keep discussions constructive. Criticise ideas, never people. No insults, name-calling, threats, bullying or harassment, in public posts or private messages. No discrimination or hate speech based on race, ethnicity, nationality, gender, sexual orientation, religion, disability, age or any other personal characteristic. Use language you would be comfortable using in front of a customer. Keep profanity out of posts, comments and messages. 2. Keep it relevant The community exists to help professionals do better work and run better businesses. Good topics include: Practical advice about your trade, tools, materials and techniques. Running a service business: quoting, pricing, invoicing, scheduling and growing a team. Winning and keeping customers: writing strong responses to leads, communication and reviews. Questions about using Mate Leads, and feedback that helps us improve the platform. Off-topic posts, chain messages, political arguments and content unrelated to the service industry may be removed. 3. No spam or unsolicited selling Do not post repeated, copy-pasted or bulk promotional content. Do not use private messages to send unsolicited sales pitches to other members. Sharing your own work is fine when it adds value: a before-and-after photo with an explanation of how you solved a problem is helpful; "call me now for the best prices" is not. Affiliate links, referral codes, get-rich-quick schemes and links to unrelated websites are not allowed. 4. Protect privacy Customers trust M…